FREQUENTLY ASKED QUESTIONS
BOOKING POLICY
Bookings are final and deposits are non-refundable unless in extreme circumstances and expressly agreed upon by Wrapd Studios. If you cancel your booking at late notice or after materials have been ordered, you may be liable for the total cost of the works. By paying the deposit you agree to these terms and conditions and commit to the booking you have made.
Payment of the deposit confirms that you, the customer, have understood and acknowledged the work and options we have booked you in for, the date and time of the appointment, the pricing that has been agreed upon and that we will order materials 2 weeks prior to the booking to ensure stock is obtained. If you change the booking date, a minimum of 5 working days notice must be made to Amigo to ensure no loss of deposit.
Any additional works or issues found with your vehicle’s paint may incur additional charges however we will notify you and await your confirmation of any additional costs before continuing with work.
If you have made a booking within the standard 14 days cooling off period, please note that if you cancel you will be liable for any material/ labour costs that we have occurred as a result of your booking.
Should you, the customer, cancel at late notice, Wrapd Studios may offer the deposit to be held as store credit for future use but this will be judged on an individual basis depending on what material and labour costs we have already incurred.
The outstanding balance must be paid upon collection of the completed works and part payments or future payments will not be accepted unless expressly agreed upon by Amigo Wraps in writing.
Thankyou for choosing Wrapd Studios, we look forward to working with you!
By paying the deposit you agree to the above terms and conditions and commit to the booking you have made.